FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Thu, 07 May 2026 20:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
|
| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Thu, 07 May 2026 19:00:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214. | |
| Title | FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass | |
| Weaknesses | CWE-639 | |
| References |
| |
| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-05-07T18:09:23.374Z
Reserved: 2026-04-22T15:11:54.672Z
Link: CVE-2026-41906
No data.
Status : Deferred
Published: 2026-05-07T19:16:01.357
Modified: 2026-05-07T19:51:36.220
Link: CVE-2026-41906
No data.
OpenCVE Enrichment
Updated: 2026-05-07T20:30:15Z
Weaknesses