FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
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Fixes
Solution
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Workaround
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References
History
Tue, 21 Apr 2026 16:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue. | |
| Title | FreeScout has HTML Injection in Outgoing Emails via Unsanitized Customer Name in Signature Variables | |
| Weaknesses | CWE-116 | |
| References |
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| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-04-21T19:17:33.873Z
Reserved: 2026-04-14T13:24:29.474Z
Link: CVE-2026-40567
No data.
Status : Received
Published: 2026-04-21T17:16:55.153
Modified: 2026-04-21T17:16:55.153
Link: CVE-2026-40567
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OpenCVE Enrichment
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Weaknesses