The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Unknown | JS Help Desk | unaffected |
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Project Subscriptions
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Advisories
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Fixes
Solution
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Workaround
No workaround given by the vendor.
References
History
Fri, 31 Jul 2026 06:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body. | |
| Title | JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR | |
| References |
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Projects
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MITRE
Status: PUBLISHED
Assigner: WPScan
Published:
Updated: 2026-07-31T06:00:09.640Z
Reserved: 2026-07-09T07:30:46.484Z
Link: CVE-2026-15209
Vulnrichment
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NVD
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Redhat
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OpenCVE Enrichment
No data.
Weaknesses
No weakness.